Chick-fil-A breaks own policy to serve stranded Atlanta International passengers

Fastfood restaurant chain Chick-fil-A recently broke its own policy of not opening on Sundays to serve thousands of people who were stranded when the Atlanta International airport shut down on Dec. 17 due to a power outage.

(REUTERS / Tami Chappell)Cars surround a Chick-Fil-A restaurant during lunch time in Decatur, Georgia, August 3, 2012.

Chick-fil-A is normally closed on Sundays since Christian founder Truett Cathy wants his employees to dedicate that day for rest and family time. However, this past Sunday was different as the fastfood chain scrambled to serve food to the thousands of stranded passengers who stayed at the Georgia International Convention Center after Atlanta Mayor Kasim Reed reportedly asked the company for help, The Washington Examiner relayed.

"It has been a very difficult day for thousands of travelers. And while Chick-fil-A is always closed on Sunday, our restaurants open occasionally to serve communities in need," said Chick-fil-A spokeswoman Amanda Hannah in an email to Business Insider. "We do not make a profit but do what we can to offer comfort to people experiencing hardship."

Chick-fil-A notably has been getting flak for closing on Sundays and for running according to the founder's Christian values. However, the latest happening in Atlanta caused netizens to praise the restaurant chain for breaking its own policy to help provide food for the stranded passengers.

A breakout poll by Morning Consult has revealed that Chick-fil-A has a solid following among evangelicals and other Christians. Based on the 2017 Community Impact Ratings, 62 percent of believers think that the company is good for the community and 48 percent of all Americans believe the same thing, Christianity Today reported.

Even though Chick-fil-A sparked boycotts in 2012 because of COO Dan Cathy's opposition to same-sex marriage, the company's performance soared above all the other fastfood restaurants in the poll. A Hartman Group researcher said the restaurant chain's popularity was because people believe it had better food quality, customer service, and employee satisfaction compared to its competitors.